You may return most new, unopened items within 20 days of delivery for a full refund.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
FREE SHIPPING WITHIN TAURANGA, MOUNT MAUNGANUI & TE PUKE
NOTE: MANY OF OUR CHEMICALS AS DANGEROUS GOODS RATED. THIS MEANS THEY NEED TO BE DELIVERED BY US. (COURIERS WILL NOT CARRY THEM)
We aim to deliver all stocked items within 3 working days of receipt of your order, although this time frame is an estimate only. If we are not able to supply the product or there is likely to be a delay [e.g. because the product is out of stock or the delivery is to a remote location], we will notify you as soon as is reasonably possible , giving you the option of cancelling the order and receiving a refund.